Terms & Conditions

Last Updated: 16 March 2025
 

1. Nature of Engagement
 

• Contractual Basis: Services are provided on a freelance/contractual basis. No employer-employee relationship is established under the Indian Contract Act, 1872, Code on Wages, 2019, or other labor laws.

• Freelance Agreement: A separate Freelance Contract will outline project scope, deliverables, payment terms, confidentiality, and termination clauses.
   

2. Freelancer Responsibilities
 

• Independent Contractor: You retain control over work methods, timings, and tools. You are responsible for:

  • Compliance with tax laws (GST/income tax filings under Income Tax Act, 1961).

  • Maintaining your own workspace, insurance, and equipment.

• No Employee Benefits: No entitlement to PF, ESIC, gratuity, or other statutory employee benefits.
   

3. Client Responsibilities
 

• Payment Terms: Fees as per the Freelance Contract. Late payments incur 1.5% monthly interest under the Interest Act, 1978.

• Project Scope: Clear deliverables and timelines must be mutually agreed upon in writing.
   

4. Intellectual Property
 

• Ownership: All work (chatbot code, AI training data) transfers to the client upon full payment.

• Confidentiality: Freelancers must sign an NDA to protect client data under the Information Technology Act, 2000.
   

5. Termination
 

• By Client: Terminate with 15 days’ written notice. Pay for work completed.

• By Freelancer: Terminate with 15 days’ notice if payments are delayed beyond 30 days.
   

6. Dispute Resolution
 

• Governing Law: Subject to jurisdiction of courts in India.

• Arbitration: Disputes resolved via arbitration under the Arbitration and Conciliation Act, 1996.
   

Key Legal Safeguards

• Freelance Contract with clauses for:

  • Scope of Work

  • Payment Milestones (e.g., 30% advance, 70% on delivery)

  • Liability Limitations​